When to use this template
Use this template after someone has asked for correction of incorrect personal data and you have made the change.
Tip: always make a backup of the current data before correcting. Many software packages allow the user to update data themselves via the web interface - that’s the easiest route.
Before correcting: always first verify the requester’s identity.
Template with third-party notification
Use this version if you have previously shared the data with third parties.
Template: correction confirmation (with third-party notification)
Dear [name],
We can confirm that we have carried out your request and corrected the relevant data.
We have also notified the third parties who received your data from us about the correction.
If you have any further questions, please do not hesitate to contact us.
Kind regards,
[organisation name]
Template without third-party notification
Template: correction confirmation (without third-party notification)
Dear [name],
We can confirm that we have carried out your request and corrected the relevant data.
If you have any further questions, please do not hesitate to contact us.
Kind regards,
[organisation name]
Considerations
- Respond within one month. For complex or numerous requests, you may extend the deadline to three months, provided you inform the requester
- Check that you haven’t missed any systems; personal data often exists in both electronic and paper files
- Save a copy of your response in your request register
auto_awesome Do you know who you share data with?
GDPRWise automatically maps which third parties have access to the personal data you process. So you know who to inform about a correction.