Bringing structure to your privacy approach
Privacy compliance is more than ticking off a checklist. It requires a structural approach: who is responsible, what processes are in place, how do you respond to incidents, and how do you keep everything up to date? A privacy governance framework answers these questions.
This may sound like something only large corporations need, but even for SMEs a simple framework is valuable. It doesn’t need to be a lengthy document - it just needs to make clear how your organisation handles personal data.
The four pillars
1. Responsibilities
Who is responsible for privacy in your organisation?
- Ultimate responsibility - typically the director or owner. They carry the formal responsibility for GDPR compliance
- Operational responsibility - the person managing it day to day. In GDPRWise, this is the GDPR Coordinator
- Employees - everyone who works with personal data has a role. They need to know what is and isn’t allowed
- External parties - suppliers and partners with whom you share data must also comply with the rules
2. Policy documents
The documents that record how your organisation handles personal data:
- Privacy statement - informs data subjects about how you process their data
- Internal privacy policy - describes the rules for employees
- Data breach procedure - describes what you do in case of a security incident
- Retention policy - determines how long you keep different types of data
- Processing register - documents all your processing activities
GDPRWise generates most of these documents automatically based on your dossiers.
3. Processes
The procedures you follow in specific situations:
- Access requests - how do you respond when someone wants to view or delete their data?
- Data breaches - how do you discover, assess, and report a breach?
- New processing activities - how do you assess whether a new tool or process is GDPR-compliant?
- Complaints - how do you handle privacy complaints?
4. Review and improvement
Privacy is not a one-off project:
- Annual review - check at least once a year whether your policies and dossiers are still current
- When changes occur - update your documentation when new tools, processes, or staff changes are introduced
- After incidents - evaluate after every incident whether your processes need improvement
- Regulatory changes - keep track of changes in privacy legislation. GDPRWise alerts you to these
How to get started
If you already use GDPRWise, you have much of the framework in place:
- Your dossiers form the basis of your processing register
- Your documents (privacy statement, DPAs) are generated automatically
- Your GDPR Coordinator is your operational lead
- The compliance score shows where you stand and what still needs attention
What you add on top is an agreement about periodic reviews and a procedure for incidents and requests. This doesn’t need to be a lengthy document - a single page with clear agreements is a solid start.
GDPRWise gives you the building blocks for a privacy governance framework: dossiers, documents, role assignment, and compliance monitoring.